Wisconsin HOA transparency laws 

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Wisconsin HOA transparency laws

Wisconsin is home to roughly 5,700 community associations housing around 777,000 residents across 325,000 homes. That is approximately 13.2% of the state’s population living under community association governance. Whether you are in a townhome, condo, multi-unit building, or even a timeshare community, you are likely part of these associations. 

I have worked with community associations across the country, and I can tell you that Wisconsin takes a unique approach to HOA governance. The state doesn’t have one comprehensive statute governing all community associations. Instead, the legal framework is fragmented. But one thing is common: Wisconsin has transparency laws that aim to safeguard the interests of residents. 

Understanding which transparency laws apply to your association will help you meet compliance requirements for that specific association structure. Let me walk you through what you need to know about HOA transparency laws in Wisconsin.

In my years working with Wisconsin boards, I have found that many directors don’t realize their association operates under different laws depending on whether they are a condominium or an HOA. This matters because your compliance obligations vary significantly. 

Condominium associations 

If you are managing a condo association, you’ll operate under the Wisconsin Condominium Ownership Act, Chapter 703 of Wisconsin Statutes. This law spells out your rights and responsibilities as unit owners and associations, covering declarations, bylaws, common expenses, assessment liens, insurance requirements, and dispute resolution. You’ll need to file a declaration with the county register of deeds where your property sits. 

Homeowners associations 

Here is where things get interesting: HOAs in Wisconsin don’t have a dedicated governmental act overseeing them specifically. Most HOAs, particularly those in planned communities that aren’t condominiums, are structured as nonstock corporations, which means you’ll follow the Wisconsin Nonstock Corporations Act, chapter 181 of Wisconsin Statutes. 

Without standardized regulations for HOA management, the rules can look dramatically different from one community to the next. I have seen associations with vastly different governance structures, all operating legally. Associations essentially have free rein to establish whatever regulations they want, as strict or as lenient as they choose, provided they don’t violate state or federal law.

What nonstock corporation act requires

Chapter 181 serves as the foundational corporate framework for the vast majority of homeowner associations throughout Wisconsin. In my experience, boards often overlook these requirements until they face a challenge from a homeowner. Let me break down what the law requires in terms of transparency: 

Member inspection rights  

Members have the right to examine and obtain copies of certain HOA records, provided they give the HOA at least five business days’ written notice before they want to inspect. The inspection must happen at a reasonable time and location that the corporation specifies. Records available for inspection include accounting records, the membership roster, although this is subject to limitations, and portions of other required records. 

Financial statement requirements 

When a member submits a written request, you must provide your most recent annual financial statements. These need to show a balance sheet from the end of the fiscal year and an operations statement covering that year. I have worked with boards that scramble to pull these together, so I recommend keeping them readily accessible. 

Meeting notice requirements 

Special board meetings require at least two days’ advance notice to each director. The notice must specify the meeting’s date, time, and location, though it doesn’t need to explain the meeting’s purpose. 

When notifying members about an annual, regular, or special meeting, you must also include notice of any matter a member plans to raise, but only if someone authorized to call a special meeting requests this in writing, and the secretary or president receives the request at least 10 days before you send out meeting notices. 

Website publication requirements 

Starting January 1, 2023, if your residential planned community association maintains a public-facing website with community information, you are required to publish the community’s covenant and restrictions on that site.

Wisconsin Act 199

In 2021, Wisconsin enacted Act 199, and I have watched it transform how HOAs operate. This legislation gives residents, whether they are current homeowners or prospective buyers, access to the rules and regulations that affect their properties. That means transparency isn’t just about good governance anymore, but it is a legal requirement. 

Filing requirements with the state 

HOAs now have a mandatory filing obligation with the Wisconsin Department of Financial Institutions. Here is the timeline you need to follow: 

  • For associations that existed on December 14, 2022, the deadline for initial public notices was January 13, 2023. 
  • For any HOA established on or after December 14, 2022, you must file the initial notice within 30 days of the association’s creation. 
  • Condominium associations are exempt from these filing requirements. 

After the initial filing, you must submit annual renewal notices by December 31 each year. Also, whenever information in a filed notice changes, you have 30 days from the date of the change to file an amended notice. 

Consequences of non-compliance 

I have seen boards get caught off guard by this: if you don’t file a required notice, you lose the ability to charge late fees or impose other penalties for unpaid assessments from residential lot owners. You also cannot charge any fees related to ownership transfers until you bring your filings up to date. That is a significant financial impact for most communities. 

Required information 

Both initial and renewal notices must include: 

  • Association name or registered HOA name 
  • Association mailing address 
  • Association website, if one exists 
  • Contact person’s name, address, email address, and phone number. This information appears on DFI’s public website. 
  • Management company information, if applicable 
  • County and municipality where the planned community is located 
  • Payment information. Note that the filing fee is $25, payable via credit card 

Recording covenants and restrictions 

You must now officially record your covenant and restrictions with the registrar of deeds in the county where your community is situated. If you operate a website, these documents need to be available there as well. 

Notice requirements and financial disclosures 

The act establishes specific time frames for HOA communications: 

  • Meeting notices must be provided at least 48 hours in advance 
  • Homeowners requesting payoff statements must receive them within 10 business days of their request.

Special requirements for large condominium associations 

Through 2021, Wisconsin Act 166, the state legislature added requirements that apply specifically to condominium associations with 100 or more units. This new law came into effect on April 1, 2023. If this describes your association, you must establish and maintain a website meeting specific conditions, and failure to comply opens the door to enforcement actions from association members and unit owners. 

Website requirements 

The website must satisfy these criteria:

  • The condominium association must either fully own and operate, or a third-party must operate it under an arrangement where the association owns, leases, rents, or otherwise secures the right to operate a site dedicated to their activities 
  • Access must be restricted to condominium unit owners and association employees only, and not available to the general public 
  • It must securely store current copies of records that the condominium association is required to maintain 
  • Access requires a username and password, which unit owners or condominium association employees can obtain by submitting a written request to the association 

Required content 

Your website must provide:

  • Documentation, like meeting minutes and records of actions taken without meetings by unit owners over the previous 6 years 
  • Copies of foundational documents, such as the declaration, bylaws, rules, regulations, articles of incorporation, management contracts, employment contracts, or other agreements affecting how all or part of the condominium is used, maintained, or accessed 
  • The current operating budget and monthly fees for using, renting, or leasing any facilities not part of the condominium itself 
  • Information about any planned condominium expansion 
  • A floor plan copy showing common elements and other facilities available to unit owners 
  • An executive summary meeting the information and formatting standards required by Wisconsin Stats. section  703.33 (1) and (2) 
  • Comprehensive records from the past 6 years detailing receipts and expenditures related to common elements, including itemized maintenance and repair costs 
  • Income and expense statement covering the past 6 years 
  • Insurance policies issued during the past 6 years 
  • Annual budgets, financial statements, bank statements, and account statements, including reserve account statements created within the past 6 years 
  • The most current audit of the condominium association’s financial records, if one exists 
  • Contracts signed within the past 6 years and any bids for those contracts received within the past 3 years 
  • Invoices and expense records generated within the past 6 years

The practical reality

Even if a website isn’t yet a legal mandate for HOAs in Wisconsin, I can tell you that the stringent transparency requirements essentially make having one a practical necessity. For instance, the legal obligation to notify residents about meetings and to make governing documents and financial statements accessible can only be efficiently managed through an association website. And because the current law already recognizes association websites as legitimate platforms for communication and document accessibility, maintaining one saves you considerable administrative effort. 

Also, considering that the law already mandates large condominium associations to maintain websites, looking to the future, I expect subsequent amendments will make websites legally mandatory for HOAs as well. The trajectory is clear: Wisconsin is moving toward greater transparency, and boards that get ahead of these requirements will find governance much easier. The good news is that platforms like HOA Sites specialize in helping community associations set up and maintain websites that meet legal requirements. Once your website is set, homeowners will be able to access CC&Rs, bylaws, meeting notices, and financial statements directly from your website, and that transparency builds the trust your community needs to thrive. 

Nevada HOA transparency laws 

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Nevada HOA transparency laws

Homeowner associations always spark strong reactions. People either love them or can’t stand them. Yet regardless of where you fall on that spectrum, HOAs represent the nation’s fastest-expanding type of residential governance. In Nevada alone, over 500,000 homeowners live within HOA communities, with 3,460 associations operating statewide. 

I have seen how these associations function as private nonprofit corporations under Nevada law, while simultaneously serving the broader public. This creates an interesting dynamic when we talk about transparency requirements, and it’s a conversation I have with board members regularly.

The common pushback I hear is: “HOAs are private entities. Why should we face the same scrutiny as government agencies or publicly traded companies?” While this argument might initially seem reasonable, it doesn’t hold up when you examine how legislation regulates other “private” organizations that interact with or impact the public. Let me walk you through what Nevada law actually requires from your board.

The Nevada Revised Statutes establish the legal groundwork for homeowners’ associations throughout the state. Specifically, Chapter 116 of the Nevada Revised Statutes, commonly referred to as the Common Interest Ownership Uniform Act, or simply UCIOA, forms the cornerstone of Nevada’s HOA legal framework. 

This chapter outlines extensive provisions covering everything from how common interest communities are created and managed to how they are eventually resolved. Chapter 116 tackles critical areas including board elections, meeting procedures, fee collection processes, and methods for resolving disputes. The legislation aims to safeguard homeowner rights while simultaneously ensuring HOA boards govern fairly. 

What makes Nevada’s approach distinctive? Unlike states such as Wisconsin that maintain separate legislative acts for HOAs and condominium associations, Nevada’s UCIOA takes a comprehensive approach, covering all types of community associations, whether they are traditional HOAs, condo associations, or planned communities. 

If you are serving on an HOA board or managing an association, understanding NRS 116 provisions is essential. Let me break down what Nevada law requires from you regarding transparency obligations.

How the UCIOA promotes transparency

Homeowners’ associations function using democratic principles at their core. That means certain decisions require input from all homeowners through voting, while other matters fall under the jurisdiction of the executive board or various committees created by the association or outlined in governing documents. 

The state guarantees residents specific rights related to ownership in common interest communities. Based on the provisions outlined in Chapter 116, here is what property owners are entitled to: 

Notifications for unit owner meetings 

Your association secretary or designated officer must notify unit owners of upcoming meetings within a specific time frame, not fewer than 15 days and no more than 60 days before the scheduled meeting. These notifications must follow the delivery methods specified in NRS 116.31068. 

Meeting notices need to clearly state when and where the meeting will occur and must include the meeting agenda. Additionally, notices must inform unit owners about their entitlement to receive meeting minutes or minute summaries upon request. These documents should be provided electronically at no cost, or if electronic delivery isn’t feasible, in paper format, with the charges capped at 25 cents/page for the initial 10 pages, then 10 cents for each subsequent page. 

Documentation of unit owner meetings 

At every meeting involving unit owners, the secretary or other designated officer must ensure minutes are recorded or documented. Within 30 days following each meeting, these officials must make the minutes or a summary available to unit owners. 

Unless specified otherwise, any unit owner who requests a copy should receive the minutes or a summary in electronic format free of charge. If your association cannot deliver electronically, paper copies must be provided at rates not exceeding 25 cents/page for the first 10 pages, followed by 10 cents per page for additional pages. 

What goes into meeting agendas 

Meeting agendas for unit owner gatherings must contain a transparent and thorough description of topics scheduled for discussion. This includes any proposed modifications to the declaration or bylaws, new fees or assessment increases the association plans to implement, budgetary adjustments, and any proposals to remove association officers or executive board members. 

Executive board meeting notifications 

Barring emergencies or unless your association’s bylaws mandate longer notice periods, secretaries or other designated officers must notify unit owners at least 10 days before executive board meetings. This notification can be delivered either through the methods outlined in NRS 116.31068 or by publishing the information in a newsletter or a similar publication distributed to every unit owner. 

Executive board meeting notice requirements and owner participation 

Notices for executive board meetings must specify the meeting’s time and location and include either a copy of the agenda or details about where and when unit owners can conveniently obtain agenda copies. 

These notices must also inform unit owners of their rights to obtain audio recordings, written minutes, or minute summaries upon request. Just like with unit owner meetings, these materials should be provided electronically at no charge, or in paper format at a maximum cost of 25 cents/page for the first 10 pages, then 10 cents per page thereafter. 

Access to association documentation 

When unit owners submit written requests, the executive board must make the association’s books, records, and other documents available for examination. These access includes, but aren’t limited to: 

  • Financial statements of the association 
  • Budgets that the association prepares according to NRS 116.31151 requirements 
  • Reserve studies that the association conducts as mandated by NRS 116.31152 
  • All contracts where the association is a party, plus any court-filed records related to civil or criminal proceedings involving the association 

Annual budget distribution requirements 

Between 30 and 60 days before your association’s fiscal year begins, the executive board must prepare and deliver to each unit owner copies of: 

  • An operational budget that covers the association’s daily activities. This budget must detail estimated annual revenues and expenses, along with any planned contributions to the association’s reserve account. 
  • A reserve funding budget that ensures adequate financial reserves as required by law.

Nevada’s website requirements for common-interest communities

Starting January 1, 2022, associations in common-interest communities with 150 units or more must establish and maintain a secure website or electronic portal accessible to any unit owner. These associations must post the following materials on their website or portal: 

  • All governing documents 
  • The association’s annual budget, along with any proposed budgets 
  • Notices and agendas for all upcoming association meetings 

For associations with fewer than 150 units, establishing and maintaining a secure website or electronic portal is optional, though the law encourages it. 

Beginning January 1, 2023, the mandated website or portal must also provide unit owners with the capability to pay their assessments electronically.

Nevada’s recent cyber insurance requirements for HOAs

Nevada’s 2023 legislative session produced a significant new HOA mandating that community associations carry Cyber Liability insurance if they operate a website or electronic portal for collecting monthly assessment fees online. 

In my experience, this makes complete sense. These associations handle and store sensitive information like unit owners’ bank account details, credit card numbers, and other personal identifiers that cybercriminals could exploit. The required cyber insurance coverage amount scales with the association’s size: 

  • Associations with 150 units or fewer will need to pay a minimum coverage of $250,000 
  • Associations with 151 to 250 units will need to pay a minimum coverage of $500,000 
  • Associations with 251 or more units will need to pay a minimum coverage of $1 million 

When your association works with a contracted payment processor to collect funds, that processor must carry Cyber insurance in Nevada with minimum coverage of $5 million. Nevada also mandates that HOA payment processors implement industry-standard data protection and encryption to safeguard information entrusted to them, including homeowners’ banking details, credit card information, names, addresses, usernames, and unique identifiers such as passwords paired with email addresses. 

The Cyber policy must provide protection against losses stemming from data breaches, unauthorized system intrusions, computer viruses, ransomware attacks, identity theft, and similar cybersecurity threats.

My recommendation

When I examine Nevada’s transparency mandates and compare them with what the law requires associations to publish on their websites, it becomes clear that websites have emerged as the new primary platform for meeting transparency obligations. Given that the law “encourages” even smaller associations to maintain websites, I anticipate that website requirements will eventually extend to all associations as legislatures continue pushing for enhanced transparency. 

But here is the reality I share with most boards I work with: even without universal website mandates, the existing transparency requirements are already extensive. Maintaining an association website represents the only practical approach to making required documents and notices accessible to homeowners without creating logistical headaches. 

For instance, would you rather spend hours printing and mailing notices, or make everything available in one secure, accessible location? Rather than wrestling with costly manual notification processes and eventually facing compliance issues, I strongly recommend establishing a website sooner rather than later. Specialized platforms like HOA Sites are designed to help associations establish and maintain compliant websites.

Is your HOA website legally compliant? Transparency laws explained

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Is your HOA website legally compliant? Transparency laws explained

When homeowners have confidence in how their HOA manages finances, the community becomes more engaged, relationships deepen, and harmony naturally follows. At the heart of this confidence lies transparency. In my work supporting boards and community managers across the United States, I have learned that maintaining a website that meets legal standards while protecting resident information helps achieve this transparency. The website needs to balance accessibility with security, ensuring that community members can access what they need while personal data remains protected. Let me walk you through what I have learned about making this happen.

What makes HOA website requirements complicated is that every state handles them differently. Since homeowner’s associations operate under state jurisdiction, you won’t find a universal rule book. However, despite this variation, most state regulations center on a fundamental principle I always emphasize to the boards I work with: residents deserve easy access to official records, governing documents, and financial information. 

In many states, especially for larger communities, easy access now has a specific legal meaning, which means providing a website or secure online portal where members can find these materials. What used to mean keeping paper files in a filing cabinet now means maintaining a digital presence that meets specific legal requirements.

What different states require

While many states simply require transparency and document access, several go further by explicitly mandating that HOAs maintain websites once they reach certain sizes. From my experience working with communities across different states, here are examples of state-specific laws governing HOA websites:

Florida HOA website requirements

A recent Florida law, commonly known as HB 1023, requires HOAs with 100+ parcels to have a mobile app or a website. And now starting January 1, 2026, condominium associations with 25 or more units are required to have a website. This is actually a dramatic expansion for condominium associations, bringing the threshold down from the 150-unit threshold that has been in place since 2019 to 25 units. 

The law goes a step further and clarifies which records should be accessible through the website. The records include documents related to the association formation, bylaws and rules, contract documents, meeting notices, director certifications, and financial records. Note that this law took effect on January 1 this year. 

Texas Property Owners Association website requirements

Texas takes a specific approach for Property Owners Associations. Those with more than 60 lots must create a publicly accessible website featuring governing documents. The association should also make annual budgets, board meeting notices, and policy documents available online. 

Also, the website should keep contact information current for both the association and the management company. Associations that fail to meet these requirements face fines or homeowner lawsuits. In my experience, the public accessibility component is what catches boards off guard, as certain information must be available to anyone who visits your site.

Nevada’s strict HOA transparency standards

Nevada sets particularly rigorous HOA transparency standards and has found that communities there need to be especially diligent. Associations in this state must: 

  • Provide secure access to records, financial statements, and meeting agendas. 
  • Include a publicly viewable section for major HOA announcements and notices. 
  • Protect home data through secure storage with access limited to authorized members only. 

These Nevada regulations aim to enhance financial and operational transparency, helping to minimize conflict between board members and homeowners, something I have seen work effectively when implemented properly.

Essential documents homeowners must access

From my years as a community manager in the property management industry, I can tell you that HOA members generally hold the right to review and copy the association’s official records. You will typically find this right established in a state law, the HOA’s governing documents, or both. 

The specifics, however, differ by state. Some have detailed record inspection laws, while others keep things minimal. Your association’s governing documents also address members’ right to examine and duplicate records. Look for this information in your CC&Rs or the declaration. These documents often specify which records are available for viewing and copying. 

Many associations must also respond to record requests within specific time frames. I have seen boards get into trouble when they miss these deadlines. Which documents qualify as official records also varies by state. Some states provide an explicit list of records that must be available, while others use broader language. That said, based on my governance-focused perspective and practical experience, HOA members should have access to these documents and reports:

  • Financial records: The association’s accounting records and financial information, including complete accounting records with expenditure and receipt records, individual member account ledgers, financial reports, financial reviews, audit, and invoices. 
  • Governing documents: Articles of incorporation, declaration of covenant, conditions, and restrictions, bylaws, community plats and maps, and any amendments to these foundational documents.
  • Developer materials: All materials from the developer, such as land surveys and permits.
  • Rules and operations: Current rules and regulations that govern day-to-day community life.
  • Meeting documentation: Minutes from every board and membership meeting, along with notices for all board and membership meetings.
  • Insurance contracts: The association’s insurance policies, vendor contracts, and agreements with third parties.
  • Legal documents: Copies of liens, judgments, and encumbrances involving the association. 
  • Election materials: All election-related documents for board members, like directors and officers, including proxies, ballots, and voting materials.
  • Membership information: membership roster with mailing addresses and telephone numbers.

In my experience, confusion about which document should be accessible causes more conflict than almost anything else. When you are transparent about what is available and make it easy to access, you prevent a lot of headaches down the road.

Creating a compliant, effective HOA website

Now that you understand what transparency law requires, your HOA needs a method of providing residents with these documents. Even if your state hasn’t passed specific HOA website legislation, but does require transparency, establishing a website gives you an excellent way to share these materials and fulfill your legal obligations. Here is what I have learned works best:

Managing your documents

Your HOA website serves as an ideal repository for documents that residents have the legal right to review. I always recommend storing your CC&R rules, board meeting minutes, and financial statements where they are readily accessible. 

However, not all documents should be public. Implement a login system for restricted materials. Here is something I have seen work particularly well: consider limiting access to certain or all documents to residents who are currently on their dues. This creates a practical incentive for payment while maintaining compliance with the transparency requirements.

Building a resident portal

The most effective HOA websites I have worked with serve dual purposes. They work for both current residents and prospective homeowners. Your current community members need efficient ways to handle HOA-related tasks, including checking account balances, submitting service requests, and retrieving important documents. An integrated online portal makes all these possible. 

For example, the integrated portal allows members to gain immediate access to needed information and to complete necessary tasks through the integrated resident portal. This makes a huge difference when it comes to resident satisfaction. For security, each homeowner requires their own password-protected account, with board members maintaining the ability to manage these accounts. This is non-negotiable from both a legal and practical standpoint.

Creating a community calendar 

If your HOA stays active, a website calendar becomes an invaluable tool. In my experience working with boards, modern families juggle increasingly busy schedules, so having a centralized reference point for upcoming events proves extremely helpful. 

Include HOA meetings, community events, and project schedules with specific dates and times. Here is a feature I always recommend: when residents subscribe to this calendar, your association’s important dates automatically appear on their personal calendars, such as Google Calendar or Mac Calendar. This simple integration dramatically improves attendance at meetings and events.

Establishing communication channels

Since your HOA website functions as a central hub for all community-related matters, it should facilitate communication between members. Well-designed websites I have worked with include forums where members discuss topics ranging from gardening advice to questions about HOA rules. 

Top-tier HOA websites also feature dedicated announcement sections. This approach saves both time and money for the association, while enabling immediate information sharing. I have seen associations cut their printing and mailing costs substantially by shifting to digital announcements.

Implementing polling features

While not mandatory, polling capability adds significant value to your HOA website. It streamlines voting procedures, removing the need for in-person voting. Naturally, your polling features should include safeguards, such as ensuring homeowners can vote only once. From my governance-minded perspective, this is where technology really shines in supporting proper HOA operations. You can conduct surveys, gauge interest in proposed changes, and even handle certain types of votes, all while maintaining a clear audit trail.

Setting up amenity reservations

Some homeowner’s associations, particularly those with thousands of members, limit the number of people who can use each community’s amenities simultaneously. Rather than managing this through phone calls, which I can tell you from experience is a nightmare, you can automate amenity reservations through your HOA website. This feature should include automatic wait list functionality and require residents to accept common area rules before finalizing each reservation. 

Integrating online payment processing

Here is something I learned early in my career as a community manager: Collecting monthly dues ranks among the most demanding aspects of HOA management. Your association has probably relied on mailed checks, then tracked who paid and who didn’t, month after month after month. It is exhausting and error-prone. 

Good HOA websites incorporate online payment portals where residents can pay dues and fees through their user accounts. This integration not only satisfies your residents but also significantly simplifies your treasurer’s responsibilities, making it easy to identify who has paid and who is late, send payment reminders, and generate reports quickly. 

Final Thoughts

From a technical standpoint, a homeowners’ association website should prioritize information delivery above everything else. Why is this the case? In my years supporting self-managed HOAs, one of the most significant obstacles these associations encounter is distributing information efficiently. In some cases, associations hire property management companies specifically to improve information management and distribution processes. I have been on both sides of that equation, and I can tell you that a well-designed website can give self-managed communities many of the same advantages. 

An HOA website makes it feasible to deliver essential information even in communities with hundreds of members, thereby satisfying the transparency requirements of the law. For instance, you can include a community calendar section that provides event details and helps owners track important dates. You can also create a secure online directory where homeowners access documents they are legally entitled to view. 

When your directory automatically generates from information residents provide during sign-up, you can trust that your information remains accurate and that only association members gain access. This design ensures your website complies with the state-specific requirements, such as maintaining protected areas for sensitive information. Here is what I have learned: transparency isn’t just about following the state laws; it’s about building trust. When homeowners can easily access the information they need, when they can see how their money is being spent, and when they feel included in the process, your entire community benefits. That is the main benefit of getting your HOA website right.

Property Control launches as the parent company behind Condo Control, HOA Central, HOA Sites, and Patrol Points

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Property Control launches as the parent company behind Condo Control, HOA Central, HOA Sites, and Patrol Points

New York, NY, August 29, 2025: Property Control today announced the launch of its parent brand, bringing together Condo Control, HOA Central, HOA Sites, and Patrol Points to create a single command center for mixed portfolios, including condo towers, HOAs, commercial sites, and mobile patrol teams. With multi-brand single sign-on and a unified subscription, Property Control consolidates resident services, operations, and security oversight into one seamless solution.

“Property management leaders need fewer systems, clearer data, and faster outcomes,” said Brian Bosscher, CEO, Property Control. “By unifying our sister brands under Property Control, we give executives one dashboard for every door, KPI, and document, along with AI automation and white glove support, so they can reduce costs, boost satisfaction, and scale without adding headcount.”

  

What is in the portfolio

· Condo Control. Condominium and homeowners association management excellence with resident engagement, board governance, and day-to-day operational efficiency.

· HOA Central. Dedicated platform for HOAs and self-managed communities with communications, compliance, and member satisfaction.

· HOA Sites. Turnkey, mobile-responsive public websites for HOAs and management companies that inform and engage owners.

· Patrol Points. Security and compliance operations with geo-verified tours, incident reporting, and real-time dashboards.

  

Why it matters

· Unified portfolio command. Executive dashboards highlight arrears and at-risk communities across regions.

· Resident and staff experience. Consumer-grade portals, a 24/7 AI help desk, and mobile guard apps drive adoption.

· AI automation. Natural language bylaw search, smart routing, and automated workflows cut manual work.

· Security and compliance assurance. Patrol logs, e voting records, and audit ready archives.

· Connected ecosystem. Native integrations to Yardi, Stripe, Zego, and VMS, plus an open API.

· White glove success. A named CSM, structured onboarding, training, and certification.

  

Availability

The Property Control brand and website are live today. Existing customers continue on their current products with no disruption. Cross brand features can be enabled through single sign on. New customers can request a tailored demo for condo, HOA, commercial, and patrol operations.

  

About Property Control

Property Control is the enterprise-grade operating system built for property management firms that oversee diverse portfolios. As the parent platform behind Condo Control, HOA Central, HOA Sites, and Patrol Points, Property Control unifies operations, automates workflows with AI, and delivers live portfolio intelligence that powers portfolio-wide performance.

Does your HOA website need a refresh? Here’s how to tell

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Does your HOA website need a refresh? Here’s how to tell

Have you ever rearranged your living room to create a new feel in your home? Or purchased a new outfit to reflect your current image? You do these things to avoid feeling outdated, bored, or even disconnected.

Just like wardrobes and living spaces, HOA websites need to be refreshed from time to time. A refresh is different than a quick update; it involves tackling the things you usually ignore. That could mean deleting pages, improving copy or enhancing the user experience by implementing a new layout.

This may also be a good opportunity to switch platforms altogether or add new functionalities that owners have been asking for.

Table of contents

How often should HOAs refresh their websites?

It’s a fine balance and it really depends on what your current site looks like. You want to keep the essence of your community within the website so that owners are still comfortable using it. However, if your website looks old, feels cluttered, or is operating more slowly than it used to, you’re probably due for a refresh.  

Most websites can last 2-5 years before they need a refresh. A small HOA could probably go a little longer, but you shouldn’t delay the inevitable more than 7 years.

5 signs it’s time for a website refresh

1. User engagement has dropped

If owners are not engaging with content the way they used to, it may be the design or layout. People don’t want to stay on websites that are not aesthetically pleasing. Similarly, if they can’t find what they are looking for, they’re going to stop visiting the site and start directing more requests to staff and management.  

2. Your site is not mobile friendly

Research suggests that over 60% of global website traffic comes from a mobile device. The majority of people prefer to use phones over laptops if they aren’t doing work. That means a lot of your HOA members are trying to find announcements or make a payment from their phone.  

If your site has remained the same for 5 or more years, the mobile experience is not nearly as smooth as it should be. Pages probably take too long to load, and images that are fine on a computer appear blurry or too large on a mobile screen.  

3. Your homepage looks like it belongs to the 90s

If your site looks outdated or doesn’t align with current design trends, it will negatively impact how often people respond to it. This can be particularly harmful when trying to attract qualified buyers.

Website design is always changing, which means your site could actually look a lot older than it really is.

4. The website isn’t secure

Without getting too technical, your website might be lacking relatively standard security features if it is old. SSL, or Secure Sockets Layer, is an encryption-based Internet security protocol. SSL is the predecessor to the modern TLS encryption.

By encrypting any data that travels between a user and a web server, SSL ensures that anyone who intercepts the data can only see a nonsensical collection of characters. This is done to prevent a person’s credit card number or personal information from being stolen while traveling to the end destination.

SSL also stops certain kinds of cyber attacks by authenticating web servers to ensure they aren’t fake.  

A website that implements SSL/TLS has “HTTPS” in its URL instead of just “HTTP.” Hypertext transfer protocol secure (HTTPS) is the secure version of HTTP, which is the primary protocol used to send data between a web browser and a website.

Every website should use HTTPS. Websites that don’t use the secure protocol are flagged by web browsers as not secure. Furthermore, without HTTPS, it is possible for Internet service providers or other intermediaries to add their own content (usually ads) to webpages without the approval of the website owner.

Website hosting providers will offer TLS/SSL certificates for a fee, but the modest price is worth the protection.  

5. The website doesn’t have a password-protected portal

In addition to using HTTPS, HOAs are strongly encouraged to have a password-protected area on their websites. By creating a private space just for owners, associations help keep sensitive information like contracts, budgets and even owner directories away from the general public.

Some states now require HOAs to maintain a website with a password-protected section, but all communities should adopt the practice.  

How much will this cost?

Prices can vary quite a bit depending on how much work is required and how many rounds of revisions are completed. On average, a community could expect to pay between $2,000 to $5,000, but the costs could be less if you have a preexisting agreement with a designer or company.  

Alternatively, the HOA could look at getting an entirely new website. HOA Sites offers packages as low as $599 a year. Not only do HOAs get customized websites, but there are dozens of useful features that come with the site. From amplifying communications to streamlining operations, HOA Sites helps communities save time and money while increasing owner satisfaction.

How to know the refresh has worked

Investing in your website will pay off in the long run. Not only will owners voluntarily use any self-serve features (which in turn lightens the workload for your staff), but you will attract more interested buyers too.

Increased owner engagement

If you notice higher meeting turnouts, more online payments or fewer phone calls, the refreshed website has done its job.

The site is easier to find on Google

A well-designed and optimized website can improve its search engine rankings and visibility. As a result, your HOA website is more visible to the public.

Owners are talking about it

Whether it’s your neighbor or a board member, you hear people talking about how much nicer the website looks. They no longer feel like they have to use a computer to get on the site because the mobile experience is so much better.

You find yourself on the site more often

Maybe you didn’t realize how much the old site was detracting from the user experience, including your own. But now that it’s been updated and is better organized, you are more keen to share information and update records.

Conclusion   

If it has been more than 5 years since your HOA’s website received a refresh, it’s time to make some much-needed changes.

Websites can look dated within a few years because design trends are constantly changing. As a result, engagement can drop (along with its usefulness). A refresh, or change in website development company, can do wonders for your website and your community.