Communication

Communicate quickly and effectively with your community

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Stay connected with your community

Residents appreciate transparency and clarity for happy community living. Our HOA websites provide a central hub where they get the information they need, 24/7, through a variety of channels.

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Reach your entire community in minutes
Post community announcements, send timely mass texts and emails.
Save important messages
Save important messages
A historical log of all messages submitted through your Contact Us page is saved and searchable.
Reach everyone with mass emails

All homeowners and residents get your communication in minutes. Plus, save an email message as a template to use again, saving you precious time.

Make immediate contact with mass text messages

Not everyone checks their emails regularly. Mass text messaging delivers your communication right to members’ cell phones.

Surveys to enhance resident satisfaction

Survey your members for quick feedback and view graphical results in real time.

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Online calendar to stay organized and informed

By quickly glancing at the online calendar, residents can plan ahead to attend important community meetings and events.

FAQ
All of the answers you need
Can we mass communicate with residents and homeowners?

Yes! You can send mass emails and text messages through your HOA website to the entire community and/or to groups of people.

Can we have custom email addresses on our domain name?

Yes. We offer email addresses on your domain name. This builds credibility with your residents because they see the email is coming directly from your association.

What kind of mass communication does HOA Sites offer?

Our features make communication a breeze. Administrators can send mass email and text messages to members of the website. Our message board feature also allows members to subscribe. This enables an automatic email notification when a new post is added to the subscribed category.

How much does it cost to send text messages and emails?

Text messages are $25 per year, plus $15 for each block of 1000 messages. Email is based on purchasing a block of 5 email accounts for $120 per year.

Is there a limit on how many emails and texts we can send?

There is no limit on the number of email or text messages that can be sent at one time. Recipients must have a US based phone number for text messages.

Can we schedule email and text messages to be sent automatically in the future?

Yes. Email and text messages can be scheduled to be sent immediately or at a future date and time. Messages that have not yet been sent can also be canceled.

Can we see if the homeowners open an email?

You can add a tracking capability to an email to determine when the recipient first opens the message. However, this is dependent upon the recipient’s email software/provider allowing the message to be tracked.

Can we send a message out to a group of people (not the entire community)?

Yes. You can segment your audience and send messages only to selected residents as you choose.