How Can I Make My Residents' Experience Better Through My HOA Website?

With many people turning to the web as their primary source of information, the best homeowners associations are using websites to share information with members conveniently. When designed well, a homeowners association website can be accessed around the clock and provide many benefits to your residents. According to caionline.org, 70% of residents consider their overall homeowners association experience good or very good. But you can make it even better by transforming your HOA website, so here are five things to consider adding to it.

 

 

There is a lot of time between when you first announce a community event and when the event takes place. As a result, residents can forget about the event and fail to attend. But when you incorporate a community calendar into your HOA website, residents can stay up-to-date on all future events and plan their schedules in order to attend these events.

 

 

You can incorporate documents into your HOA website to make it even better for residents. This is also a benefit to you because you don't need to keep sending residents the documents they need; you can simply post them on the website. Also, consider having an FAQ section on the website to answer repetitive questions and links to vital documents.

 

 

Most people use their smartphones for virtually everything, including checking their mail, browsing social media, and accessing the web. Therefore, it's a good idea to design a website that translates well to mobile devices. Basically, this means your homeowners association website can be opened and viewed without any glitches on smartphones and tablets.

 

 

It's essential you include online payment options on your HOA website. Residents can pay dues immediately and don't need to worry about writing and posting checks. This is a benefit to you as well because it ensures you receive payments on time.

 

 

You can also establish password-protected sections on your homeowners association website for member-only access. In this section, you can upload meeting minutes and other sensitive documents that only residents can access. You can also include other sensitive data such as board members' contact information and a resident directory.

 

A homeowners association website has numerous benefits. However, you can make it even better by incorporating the tips listed above. Contact HOA Sites to get started with our helpful web design services!